Freight forwarders play a crucial role in facilitating international trade. However, with the growth and increasing globalisation of logistics networks, the process of importing and exporting goods across borders can be quite challenging. Therefore, freight forwarders offer immense value by ensuring seamless and efficient management of shipments.

Freight forwarding is a great career option for anyone who enjoys fast paced and varied work in an international environment.

Education

Specialised education programs, such as logistics or supply chain management, set up potential candidates with the necessary skills and knowledge to start a career as a freight forwarder. These programs include topics such as the supply chain, logistics, distribution, and various business processes. However, on the job training (OJT) will ensure you familiarise yourself with the different processes and aspects related to the job and industry.

The job

A job in freight forwarding is very diverse and tasks vary depending upon the contingencies that arise. In general, the day-to-day activities of a freight forwarder include:

  • Researching carrier rates and determining the most efficient mode of transportation and route efficiencies for the various shipments.
  • Calculating the cost, weight and volume of goods to be shipped, as well as accounting for additional fees and surcharges.
  • Taking care of administration, such as shipping quotes and invoices.
  • Ensuring compliance with customs regulations and insurance and completing the required paperwork.
  • Preparing shipping documents, such as the bill of lading or packing lists.
  • Tracking the location of cargo during transit.
  • Keeping customers informed on delivery timelines and potential trans-shipments.
  • Notifying exporters, insurers and consignees about the status of shipments.
  • Establishing strong connections with shippers and carriers.

Competencies

Freight forwarding is an interesting and diversified job. If you possess a keen attention to detail and are able to manage multiple tasks simultaneously, then you may be well-suited for a career in this field.

Strong interpersonal and effective communication skills are also essential, as you will be constantly communicating with a wide range of stakeholders. Freight forwarders also need to possess strong teamwork, interpersonal and diplomatic skills to build relationships with clients and partners. Inaccuracies or miscommunications can lead to significant problems; Therefore, having excellent organisational and planning skills, and the capacity to effectively solve problems, is critical to ensure smooth operations.

Last but not least, a good understanding of geography, including transportation and customs regulations, is considered a huge benefit. Whether you are managing shipments, coordinating with transportation companies or simply answering client enquiries, a solid understanding of the supply chain will help you to be more effective and successful in your role.

Benefits

Working in freight forwarding can offer many benefits, including:

Exposure to international trade: Freight forwarding provides a unique opportunity to be a part of the global trade industry, which can be a great way to broaden one’s cultural and geographical knowledge.

Diverse work: Freight forwarders are involved in a range of tasks and activities, from quoting freight costs and preparing shipping documents to ensure compliance with customs regulations. This diversity makes the job interesting and challenging.

Interaction with a wide range of stakeholders: Freight forwarders work with shippers, carriers, customs officials and other stakeholders in the supply chain. This interaction leads to the development of strong interpersonal skills and the building of professional relationships.

Use of technology: Freight forwarding is becoming increasingly reliant on technology, making it an exciting and innovative industry to work in. Individuals who are tech-savvy and have an aptitude for computer applications will find plenty of opportunities in the industry.

Career growth and advancement: Freight forwarding is a dynamic and fast-paced industry that offers opportunities for career advancement. As you gain experience and knowledge, you can move up the ranks to more senior positions, such as senior freight forwarder or export administrator, and then to positions such as export office manager or shipping manager.

Are you interested in starting a fulfilling career as a freight forwarder? Check out our jobs page and join the Levaco family. https://levaco.be/jobs/